Shipping Policy

Shipment processing time

Processing time for shipments is typically 5-7 business days. Please note that we do not process orders during weekends or holidays. In case of a surge in order volumes, there might be a slight delay in shipments, but rest assured, we are working diligently to fulfill all orders as quickly as possible. If there are any significant delays in shipping your order, we will promptly inform you through email or telephone.

While we strive to ensure smooth and timely deliveries, occasional delays may still occur during transit. We appreciate your understanding and patience in such situations. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team. We are committed to providing you with the best service and will do our utmost to resolve any issues promptly. Thank you for choosing us as your trusted partner for all your shipping needs.

Shipment confirmation & Order tracking

Once your order has been shipped, you can expect to receive a Shipment Confirmation email from us. This email will include the tracking number(s) for your package(s). Please keep in mind that it may take up to 24 hours for the tracking number to become active and show real-time updates.

With the provided tracking number, you can easily monitor the status of your shipment and track its journey until it reaches your doorstep. If you have any questions or need further assistance with tracking your order, feel free to reach out to our customer support team, and we'll be happy to help you. We hope you enjoy your purchase and have a smooth and pleasant delivery experience. Thank you for choosing us!

Customs, Duties and Taxes

Please be aware that https:// bamboochic.in/ is not accountable for any customs duties or taxes that may be applied to your order. If there are any fees incurred during or after the shipping process, such as tariffs or taxes, it is the sole responsibility of the customer to handle these additional charges.

As a customer, it's essential to familiarize yourself with your country's customs regulations and any potential charges that may be imposed on imported goods. These fees are beyond our control and are determined by the customs authorities of the destination country.

If you have any questions or concerns regarding customs duties or taxes related to your order, we recommend reaching out to your local customs office or tax authorities for further information. Our team at bamboochic is here to assist you with any other aspects of your order and ensure a smooth shopping experience. Thank you for your understanding and cooperation.

Damages

https:// bamboochic.in/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.